Recognizing a malformed portal
Last updated 2026-04-02 · Portaluse standard document
Warning signs
A malformed portal may exhibit one or more of the following: visible flickering or inversion of the entry threshold, audible feedback (typically a low-frequency hum or sustained tone), a perceptible atmospheric mismatch at the threshold, or visible duplicate egress on the far side. Any of these indicate the portal should not be approached.
What to do
Do not enter a portal exhibiting warning signs. Step back to at least the 2.0 m clearance line, signal your operator from a safe distance, and wait for confirmation that the portal has been held or recalibrated.
When to file an incident report
If you observed a malformed portal but did not enter, file an incident report through your operator console within 24 hours. Reports filed within 24 hours are eligible for an Anomaly Credit Voucher.
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